Wednesday, October 21, 2009

How to categorize Process Failure by Severity Ranking


Table1.Suggested Process Failure’s Severity Evaluation Criteria

Effect

Criteria:

Severity of Effect

This ranking results when a potential failure results in a final customer and/or a manufacturing/assembly plant defect.

The final customer should always be considered first.

If both occur,use the higher of the two severities.

(Customer Effect)

Criteria:

Severity of Effect

This ranking results when a potential failure results in a final customer and/or a manufacturing/assembly plant defect.

The final customer should always be considered first.

If both occur,use the higher of the two severities.

(Manufacturing / Assembly

Effect )

Ranking

Hazardous without warning

Very high severity ranking when a potential failure affects safe product operation and/or involves noncompliance with government regulation without warning

Or may endanger operator (machine or assembly ) without warning

10

Hazardous with warnings

Very high severity ranking when a potential failure affects safe product operation and/or involves noncompliance with government regulation with warning

Or may endanger operator (machine or assembly) with warning

9

Very High

Product or item inoperable

(loss of primary function)

Or 100% of product may have to be scrapped, or product / item repaired in repair department with a repair time greater than one hour.

8

High

Product or item operable but at a reduced level of performance. Customer very dissatisfied

Or product may have to be sorted and a portion (less than 100%) scrapped, or product/item repaired in repair department with a repair time between a half-hour and an hour

7

Moderate

Product or item operable but Comfort/Convenience item(s) inoperable. Customer dissatisfied.

Or a portion(less than100%)

of the product may have to scrapped with no sorting,or product/item repaired in repair department with a repair time less than a half-hour.

6

Low

Product or item operable but Comfort/Convenience item(s) operable at a reduced level of performance.

Or 100% of product may have to be reworked, or product/item repaired off-line but does not go to repair department.

5

Very Low

Fit and Finish/Squeak and Rattle item does not conform. Defect noticed by most customers (greater than 75%)

Or the product may have to be sorted, with no scrap, and a portion(less than 100%) reworked.

4

Minor

Fit and Finish/Squeak and Rattle item does not conform. Defect noticed by 50% of customers.

Or a portion (less than 100%) of the product may have to be reworked, with no scrap, on-line but out-of-station

3

Very Minor

Fit and Finish/Squeak and Rattle item does not conform. Defect noticed by discriminating customers (less than 25%).

Or a portion (less than 100%) of the product may have to be reworked, with no scrap, on-line but in-station.

2

None

No discernible effect

Or slight inconvenience to operation or operator, or no effect.

1

Note : It is not recommended to modify criteria for ranking values of 9 and 10.Failure with a rank of severity 1 should not be analyzed further.

Severity (S) : Severity is the rank associated with the most serious effect for a given failure. A reduction in severity ranking index can be effected through a design change to system,subsystem or component,or a redesign of the process.

Articles from FMEA Third Edition DaimlerChrysler Corporation, Ford Motor Company, General Motors Corporation.